Posted on April 5, 2024 by Mahamodul Hasan Khan

Top 12 Best HubSpot Alternatives

HubSpot is a powerful marketing, sales, and customer service platform that has helped countless businesses streamline their operations and grow their customer base. However, it’s not the only solution out there. Depending on your specific needs and budget, there are several alternatives worth considering. In this article, we’ll explore the top 12 alternatives to HubSpot, detailing their key features, pricing, and expert reviews.

Table of Contents

1. Zoho CRM

Summary: Zoho CRM is a comprehensive customer relationship management platform that offers a wide range of features to help businesses manage their sales, marketing, and customer support processes.
Key Features: Lead management, contact management, sales pipeline management, email marketing, workflow automation.
Description: Zoho CRM provides a user-friendly interface and robust features at an affordable price point. It’s suitable for small to medium-sized businesses looking for an all-in-one CRM solution.
Detail Features: Customizable dashboards, AI-powered sales assistant, social media integration, mobile CRM.
Price: Starts at $12/user/month.
Link: Zoho CRM
Short Expert Review: “Zoho CRM offers a comprehensive suite of tools for managing customer relationships, making it a solid alternative to HubSpot for businesses of all sizes.”

2. Salesforce

Summary: Salesforce is a market-leading CRM platform that offers a wide range of features for sales, marketing, and customer service.
Key Features: Sales cloud, marketing cloud, service cloud, analytics, AI-powered insights.
Description: Salesforce is highly customizable and scalable, making it suitable for businesses of all sizes and industries. It’s known for its robust features and extensive integration options.
Detail Features: Customizable reports and dashboards, lead scoring, territory management, app marketplace.
Price: Starts at $25/user/month.
Link: Salesforce
Short Expert Review: “Salesforce is a powerhouse CRM solution with unmatched flexibility and scalability. It’s an excellent choice for businesses looking for advanced features and integration capabilities.”

3. Pipedrive

Summary: Pipedrive is a sales-focused CRM platform designed to help businesses manage their sales pipelines effectively.
Key Features: Pipeline management, sales forecasting, email integration, activity reminders.
Description: Pipedrive offers a simple and intuitive interface, making it easy for sales teams to track deals and manage contacts. It’s ideal for small to medium-sized businesses that prioritize sales efficiency.
Detail Features: Customizable pipelines, sales reporting, goal tracking, mobile app.
Price: Starts at $12.50/user/month.
Link: Pipedrive
Short Expert Review: “Pipedrive excels in simplifying the sales process with its intuitive interface and robust pipeline management features. It’s a great alternative for businesses focused on driving sales effectiveness.”

4. ActiveCampaign

Summary: ActiveCampaign is a powerful email marketing and automation platform with CRM functionality.
Key Features: Email marketing, marketing automation, CRM, sales automation, lead scoring.
Description: ActiveCampaign offers a wide range of automation features, making it ideal for businesses looking to engage with their audience at scale. Its CRM capabilities help businesses track and manage customer interactions effectively.
Detail Features: Behavior-based automation, split testing, contact segmentation, site tracking.
Price: Starts at $9/user/month.
Link: ActiveCampaign
Short Expert Review: “ActiveCampaign is a versatile platform that combines email marketing and CRM functionalities seamlessly. It’s an excellent choice for businesses looking to automate their marketing and sales processes.”

5. Mailchimp

Summary: Mailchimp is a popular email marketing platform that also offers CRM features to help businesses manage their customer relationships.
Key Features: Email marketing, marketing automation, audience management, CRM.
Description: Mailchimp’s user-friendly interface and robust features make it a favorite among small businesses and startups. Its CRM capabilities enable businesses to track customer interactions and segment their audience effectively.
Detail Features: Customizable email templates, audience insights, A/B testing, social media integration.
Price: Starts at $9.99/user/month.
Link: Mailchimp
Short Expert Review: “Mailchimp is known for its simplicity and effectiveness in email marketing, and its CRM features make it a compelling alternative to HubSpot for businesses looking to streamline their marketing efforts.”

6. Zendesk Sell

Summary: Zendesk Sell is a sales-focused CRM platform designed to help businesses improve their sales processes and customer relationships.
Key Features: Sales pipeline management, contact management, email integration, reporting.
Description: Zendesk Sell offers intuitive sales tools that help teams prioritize leads, track deals, and close more sales. Its integration with Zendesk’s suite of customer service tools makes it a comprehensive solution for managing the entire customer lifecycle.
Detail Features: Customizable pipelines, sales reporting, email tracking, mobile app.
Price: Starts at $19/user/month.
Link: Zendesk Sell
Short Expert Review: “Zendesk Sell provides sales teams with the tools they need to drive efficiency and close deals faster. Its seamless integration with Zendesk’s customer service platform makes it a standout choice for businesses prioritizing customer experience.”

7. Freshsales

Summary: Freshsales is a CRM platform that offers a range of sales automation and engagement features to help businesses boost their sales productivity.
Key Features: Contact management, lead scoring, email tracking, sales forecasting.
Description: Freshsales provides an intuitive interface and powerful automation capabilities to streamline sales processes and drive conversions. Its AI-powered features help sales teams prioritize leads and engage with prospects effectively.
Detail Features: Visual sales pipeline, behavior-based lead scoring, built-in phone, workflow automation.
Price: Starts at $15/user/month.
Link: Freshsales
Short Expert Review: “Freshsales offers a combination of intuitive design and powerful automation features, making it a compelling alternative to HubSpot for businesses looking to accelerate their sales cycle.”

8. Bitrix24

Summary: Bitrix24 is a comprehensive business management platform that offers CRM, project management, and collaboration tools.
Key Features: CRM, project management, team collaboration, communication tools.
Description: Bitrix24 provides a wide range of features to help businesses manage their operations more effectively. Its CRM capabilities include contact management, sales automation, and communication tools, making it a versatile solution for small to medium-sized businesses.
Detail Features: Task management, document management, intranet, time tracking.
Price: Starts at $19/user/month.
Link: Bitrix24
Short Expert Review: “Bitrix24 offers a comprehensive suite of tools to manage various aspects of business operations, including CRM. Its all-in-one approach makes it a convenient choice for businesses looking to consolidate their tools.”

9. Agile CRM

Summary: Agile CRM is a customer relationship management platform that offers sales, marketing, and service automation features.
Key Features: Contact management, marketing automation, sales automation, helpdesk.
Description: Agile CRM is designed to help businesses automate their sales and marketing processes while providing exceptional customer service. Its intuitive interface and robust features make it a popular choice among small businesses and startups.
Detail Features: Web engagement, telephony integration, appointment scheduling, social monitoring.
Price: Starts at $8.99/user/month.
Link: Agile CRM
Short Expert Review: “Agile CRM combines sales, marketing, and service automation features into one platform, making it a cost-effective solution for businesses looking to streamline their operations.”

10. Insightly

Summary: Insightly is a CRM platform designed for small to medium-sized businesses, offering features for sales, marketing, and project management.
Key Features: Contact management, project management, sales pipeline management, email tracking.
Description: Insightly provides a user-friendly interface and essential CRM features to help businesses manage their customer relationships effectively. Its project management capabilities make it a versatile solution for businesses with complex workflows.
Detail Features: Task management, custom reports, integration with popular apps, mobile CRM.
Price: Starts at $29/user/month.
Link: Insightly
Short Expert Review: “Insightly offers a balance of CRM and project management features, making it suitable for businesses looking for a comprehensive solution to manage both customer relationships and projects.”

11. Nimble

Summary: Nimble is a simple yet powerful CRM platform designed to help businesses build better customer relationships.
Key Features: Contact management, social media integration, email tracking, sales intelligence.
Description: Nimble provides a unified view of customer interactions across various channels, allowing businesses to engage with their audience more effectively. Its integration with social media platforms helps businesses stay connected with customers and prospects.
Detail Features: Contact insights, activity tracking, calendar sync, mobile app.
Price: Starts at $25/user/month.
Link: Nimble
Short Expert Review: “Nimble offers a simple yet effective CRM solution with social media integration, making it a great choice for businesses looking to build meaningful connections with their audience.”

12. Keap (formerly Infusionsoft)

Summary: Keap is a CRM and marketing automation platform designed for small businesses and entrepreneurs.
Key Features: Contact management, email marketing, sales automation, e-commerce tools.
Description: Keap offers a range of features to help businesses attract, engage, and retain customers. Its marketing automation capabilities enable businesses to create targeted campaigns and nurture leads effectively.
Detail Features: Lead scoring, e-commerce integration, appointment scheduling, reporting.
Price: Starts at $79/user/month.
Link: Keap
Short Expert Review: “Keap is a comprehensive CRM and marketing automation platform tailored for small businesses, offering essential tools to manage customer relationships and drive growth.”

Conclusion

While HubSpot remains a popular choice for many businesses, there are numerous alternatives available, each offering unique features and pricing plans to suit various needs. Whether you’re looking for a comprehensive CRM solution like Salesforce, a sales-focused platform like Pipedrive, or an all-in-one business management suite like Bitrix24, there’s something for every business size and industry. Evaluate your requirements, budget, and preferences carefully to find the best alternative to HubSpot that meets your needs and helps you achieve your business goals.

FAQs

Q: Why should I consider alternatives to HubSpot? A: While HubSpot is a popular choice for many businesses, exploring alternatives allows you to find a solution that better fits your specific needs, budget, and preferences. Each alternative offers unique features and pricing plans, giving you more options to choose from.

Q: How do I determine which alternative is best for my business? A: To find the best alternative to HubSpot, consider factors such as your business size, industry, specific requirements, and budget. Evaluate each alternative’s key features, pricing, and expert reviews to determine which one aligns best with your needs and goals.

Q: Are these alternatives suitable for small businesses? A: Yes, many of the alternatives listed in the article cater to small businesses. Platforms like Zoho CRM, Pipedrive, and Freshsales offer affordable pricing plans and intuitive features designed to help small businesses manage their sales, marketing, and customer relationships effectively.

Q: Can I integrate these alternatives with other tools I use? A: Yes, most of the alternatives offer integration capabilities with a wide range of third-party tools and services. Whether you use accounting software, email marketing platforms, or project management tools, you can typically integrate them seamlessly with your chosen CRM alternative.

Q: Are there free trials available for these alternatives? A: Many of the alternatives offer free trials or demo versions that allow you to test the platform’s features and functionalities before making a commitment. Check each alternative’s website for more information on available trial options.

Q: How do I migrate from HubSpot to one of these alternatives? A: Migrating from HubSpot to another CRM platform involves exporting your data from HubSpot and importing it into the new platform. Most alternatives provide resources and support to help you migrate your data smoothly, ensuring minimal disruption to your business operations. Contact the support team of your chosen alternative for guidance on the migration process.