Frequently Asked Questions

Welcome to the Code For Host Frequently Asked Questions. Here, we have listed detailed information regarding all our current Product and Service offerings and answers to possibly all your queries. The Code For Host Support KB has been divided into categories indicating a particular Interface or a particular Product/Service. These have been further logically divided into sub-categories and answers, detailing a particular action or query.

How to Pay?

Please visit our client portal for help with payment.

Which Features are with Domain Transfer?

ALL FEATURES ABOUT DOMAIN TRANSFER:
FREE! 1 Year Extension Included: We will add one year to the current expiry date of your domain name for no additional cost. For example, if your domain expires on 5th Nov 2006 and you place a Transfer request on 17th Sept 2006 then after the transfer is complete, the new expiry date of your domain name will be 5th Nov 2007 i.e. you will not lose anytime even if you choose to transfer months before your domains expiry date.
All Transfers are Risk-Free: If for any reason, your domain transfer fails or is cancelled, we will instantly credit your customer advance account with the complete amount that you paid for such transfer, no questions asked.
All Transfers are Seamless: Your domain name’s name servers are not altered anytime during the transfer process, hence your domain will not face ANY downtime during this process.
Once the transfer order is placed, the administrative contact of each domain name for which you have placed a transfer request will receive an email, which asks for confirmation of such transfer. You would need to click on a link inside each of these emails for the transfer request to be sent to the registry. The losing registrar in almost all cases will send you emails asking for confirmation per domain name – you can typically choose to ignore these emails.
IMPORTANT:
If your domain expired with your old Registrar, and you renewed it with them, then do not Transfer it within 45 days of the previous expiry date since it will not add 1 more year to your domain name, and you will lose out on the Renewal fees paid to the older Registrar.
ICANN & Registry regulations prohibit the transfer of domain names that have been registered or previously transferred within the last 60 Days. Please wait for 60 days from the date of registration or previous transfer before applying for a transfer of such domain names. Are you ready to transfer your domain? Just go to this link and follow next steps.

Which Features Are on cPanel?

cPanel features are varies as packages. Please look up at our hosting plans for cPanel features.

Site Not Opening?

Please check nameserver/dns of your domain name and be sure that is configured correctly. If it is OK, then contact with your hosting provider. If you have taken hosting service(s) from Code For Host, please contact us via live chat or open a ticket to our support department.

Which payment methods are accepted in this site?

Our system currently supports Credit/Debit/Prepaid Cards, Paypal, Skrill, Payza, Pay With Cash/Bank and BD Mobile Banking method. But more payment methods are coming soon.

How Can i register in the site ?

You can register from this link by providing required information.

Do i have to register in your site ?

Yes. You need to complete your registration before submitting an order.

How I can change nameserver (DNS) of my domain ?

You can change nameserver and other details of your domain from our portal. Login to our portal from here. Now go to Domains=>My Domains and select the domain. Then click of Setting icon which is at right side of the domain. Here you will find Nameservers menu at overview section.
If you want to change Nameserver of your .bd or .pk domain, kindly open a ticket to our support department from here mentioning your domain name.